Good to know
FAQ & travel info
Answers to the questions we hear most — from visas and vaccinations to what to pack. Can't find yours? Just ask.
Planning & booking
When is the best time to go on safari in Kenya and Tanzania?
The long dry season from late June to October is the classic safari season, with animals gathered around water and the Great Migration in the Masai Mara and northern Serengeti. January to March is also excellent, especially for the calving season in the southern Serengeti. April and May bring the long rains: fewer visitors and lower prices, but some camps close.
Can you tailor a trip to our dates, budget and interests?
Yes. Every package can be adjusted, and most of our trips are private and tailor-made. Use Plan your trip to tell us your dates, travel style and interests, and we will send you a proposal.
Do you have German-speaking guides?
Yes, German-speaking guides can be arranged on request, subject to availability. Please mention it when you enquire so we can reserve a guide early.
Is a safari suitable for children?
Many families travel with us. Some lodges have minimum ages for game drives or walking safaris, and private vehicles give you flexibility with nap times and shorter drives. Tell us your children’s ages and we will suggest family-friendly camps.
Visas & health
Do I need a visa?
Kenya requires most visitors to apply online for an Electronic Travel Authorisation (eTA) before travelling. Tanzania offers an e-visa. Requirements change, so please check the official government websites for your nationality before you book flights.
What vaccinations and malaria precautions do I need?
Please consult your doctor or a travel clinic 6–8 weeks before departure about vaccinations and malaria prevention. A yellow fever certificate may be required depending on your route, for example when travelling between Kenya and Tanzania.
On safari
What is a typical day on safari like?
Days start early with coffee and an early game drive, when animals are most active. You return for brunch, rest through the midday heat, and head out again in the late afternoon before sundowners and dinner. Full-day drives with a picnic lunch are common in big parks like the Mara and Serengeti.
Is it safe to travel on safari?
Safari areas in Kenya and Tanzania are visited by many thousands of travellers each year. Your guide is with you throughout, and camps have staff on hand day and night. We follow official travel advice and will tell you about any local considerations before you travel.
Payments
How do I pay, and when is the balance due?
You can pay a deposit to secure your booking by card, or by M-Pesa for local payments, and the balance is due before departure. Exact amounts and deadlines are shown during booking and in our Booking Conditions.
In which currency are prices shown?
Prices are quoted in US dollars, the standard currency for safaris in East Africa. Approximate euro amounts are shown for guidance only.
Packing & practical
What should I pack?
Pack light, neutral-coloured clothing in layers (mornings can be cold), a warm fleece, a hat, sunscreen, binoculars and a soft-sided bag — light aircraft have strict luggage limits, often around 15 kg including hand luggage. See our Journal for a full packing list.
Will I have Wi-Fi and phone signal?
Most lodges and many camps offer Wi-Fi in the main areas, though it can be slow. Mobile coverage is good in towns and patchy in remote areas. We recommend a local SIM or eSIM for your stay.
Still have a question?
Our team is happy to help — usually within one working day.
Contact us